Shop Policies

Welcome to The Sound of Silver!

Let us inform you about our policies:
We are going to do our best to keep you satisfied

Accepted payment methods

 

Returns and exchanges

In the unlikely case you receive a wrong or damaged item, please contact us in the next 15 days and we will do our best to rectify the situation. We are not responsible for damages made during shipping.

If you are unsatisfied with your purchase for any reason, tell us about it and we will do everything possible to make you happy

Payment

PAYMENT METHODS
All major Credit, Debit or Prepaid Card, via PayPal.
You can use PayPal without registration, entering as GUEST and use your card easily.

SECURE OPTIONS
Sellers don't receive your credit card information.

Shipping

We ship from Athens, Greece. The time to prepare an order depends on the required product. Visit the products' page for more details.
We use Hellenic Post's A' Priority Registered Air Mail with tracking number to ship your order.

ESTIMATED SHIPPING TIME

Europe: 4 - 10 business days (Spain and Italy requires more time often).
United States: 10 - 20 business days.
Australia: 10 - 25 business days.
Canada : 10 - 30 business days.
Elsewhere globally: 10 - 45 business days.

Please allow extra time for the shipment during peak seasons for the Posts like Christmas & holidays.

I'll do my best to meet these shipping estimates, but cannot guarantee them.

CUSTOMS AND DUTIES FEES
Buyers are responsible for any customs or duties fees that may apply.

Please make sure that your shipping address is correct!

And don't forget: We offer free shipping for any added item!

Feel free to contact us for any further information